Challenge
Manual workflows limited efficiency and scalability across vehicle evaluation, repair quotes, team coordination, branch activity, and internal communication.
PDR Operations
DentVision: Pioneering Digital Transformation in PDR Repair
A paper-based Paintless Dent Repair operation evolved into one of Bulgaria's first fully digitalized PDR businesses with CRM, planning, branch management, accounting, and analytics.
8Operations modules
DigitalBusiness mode
TrailblazerRegional role
Overview
DentVision wanted to eliminate paper-based processes and give customers an on-the-go solution for PDR quotations. That first idea became a complete digital operating ecosystem for the business.
Project Focus
PDR Operations
Timeline
Quotation tool, operating platform, integrations, analytics
Scope
Vehicle evaluation, CRM, branch management, production planning, accounting, referrals, analytics
Solution
We designed and implemented a customized platform that started with vehicle evaluation and expanded into team and resource management, branch management, CRM, production planning, accounting integration, referral tracking, and analytics.
Outcome
DentVision became a fully digitalized PDR shop and a regional trailblazer, replacing paper-based work with an integrated platform for daily operations.
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